Last modified on December 31, 2016
Why, how and what personal information we collect about you
You can generally use parts of our Services or our website without giving us any personal information about you. However, most of our Services and parts of our website are only accessible if you register a user account with RegeCell and complete and submit the information required for the registration process. For this purpose we may request you to provide us with personal information about you which may comprise your name, address, phone number and email address, details of your visits to our Services or website or other information specifically required to offer our Services to you. We collect this information about you when you submit it through our Services or website, typically when you register your user account or when you telephone or email us or correspond with us. Some of the personal information that we collect about you will be “Personal Data”. This means information and data related to you and which may be used to identify you.
How we use your Personal Data
We use your Personal Data where this is required to provide our Services or parts thereof (including our website) to you and generally to fulfill our contractual obligations towards you. In particular, we may use your Personal Data for any of the following purposes, provided that this is permissible under applicable law:
- to register you and to enable you to use our Services or website;
- to administer our Services or website (including any searches or requests for information about our products or Services);
- for assessment and analysis of our market, customers, products and services, including asking you for your opinions on our products and Services and carrying out customer surveys;
- to enable us to monitor, review and improve the products and services which we offer;
- for internal record keeping;
- to consider employing you if you have provided information in an application for a position with us; and
- to review the RegeCell and third party services you have used and to recommend similar services to you.
To the extent permissible pursuant to applicable law, (a) we may combine the Personal Data that we collect about you through our Services or website with information that you provide to us by other means and (b) we may store that information together in a combined database or in separate databases. We will not retain your Personal Data for longer than is necessary for the purposes for which it was intended or initially collected, or as required under any contract with you or by applicable law. We will delete your Personal Data once you inform us that you will no longer be using our Services unless and to the extent we are required to retain your Personal Data for legitimate reasons (e.g. due to legal requirements or if we still need your Personal Data to process the contractual relationship with you, such as billing or accounting) or if a deletion of your Personal Data would only be possible with unreasonable efforts, in which case we will lock your Personal Data instead of a deletion. We will not collect an excessive amount of Personal Data about you or any information that is not relevant to the purposes it was collected for.
Sharing of your Personal Information
We are committed to ensure that your Personal Data is kept and stored securely and we maintain reasonable physical, technical and organizational measures and procedures to safeguard and secure the information we collect through our Services and our website. This has been done with a view to preventing unauthorized or unlawful processing of your Personal Data and accidental, unauthorized or unlawful access, use, processing, copying, alteration, transfer, loss or destruction of, or damage to your Personal Data. Whilst we have done all of this, and comply with the standards required by applicable laws, we cannot guarantee that your Personal Data is secure when submitted or otherwise communicated through insecure means.
We protect the security of your Personal Data by:
- using encryption where appropriate;
- using password protection where appropriate; and
However, these measures do not release you from taking appropriate steps to keep your Personal Data safe and secure, in particular by avoiding obvious user ID’s or passwords, by changing your password regularly and by ensuring that you do not disclose your password(s) or grant any other person access to your user account and your Personal Data.
RegeCell does not keep biometric pictures either on the server or the mobile device. Identifiable biometric data is serialized in a way that can’t be transformed back into the original piece of data. Steps have been taken that render stolen biometric data unusable, such as encrypting the data.
Links to external content resources
Our Services or website may link or direct you to other websites, services or external content resources which are outside of our control. Whilst we try to ensure that we link or direct you only to services or websites that share our privacy and security standards, once you have left our Services or our website we cannot safeguard and are not responsible for the protection and privacy of any Personal Data which you provide on other websites. You should exercise caution and review the privacy statement applicable to the respective service or website. We do not accept any responsibility or liability for those policies.
Web tracking (cookies and web beacons)
Accessing and correcting your Personal Data
You can access, review and edit your Personal Data at any time by logging into your user account and visiting your user profile. Once you have access to your user profile you can review and edit any Personal Data you provided to us when you registered to our Services or to our website. See the help section on our website to learn more on how to access your account and how to edit your user profile or correct your Personal Data. Alternatively, you can contact us directly to learn about what Personal Data we have stored about you and how to correct any of your Personal Data.
Recording and Use of Images, Audio and Metadata
Some RegeCell products may collect images and/or audio in the course of using the product. The data collected may include voice, image, and metadata including but not limited to timestamps, and device model and OS version. This data is uploaded to RegeCell, who may provide the data to 3rd Parties under a reciprocal non-disclosure agreement, strictly for product development purposes to improve its technologies for specific products or demos and to test whether they will work well in real-world environments. By using RegeCell products, you agree that as stated above, RegeCell has full and unrestricted rights to use the data for product development purposes.
How to contact us with regard to your Personal Data
199 Selby Lane,
Atherton, CA 94027